Terms & Conditions

1. Definitions

These Terms set out the legally binding terms which apply to everyone who accesses or uses IFI International. This Website is owned and operated by Irish Film Institute (“IFI”) (a company registered in Ireland, whose registered office is 6 Eustace Street, Temple Bar, Dublin 2). “IFI”, “we” and “us” means the Irish Film Institute. “Compatible Devices” means a device compatible with IFI International as listed in these terms. “Member” means a person that has supplied the requisite information and accepted membership of IFI International and Membership has a corresponding meaning. “Member Account” means an account held by a Member with IFI International for the purposes of renting Platform Content through the Platform. “Platform Content” means a film or any other product or content provided by us for renting through the Platform. “Platform” means the digital content platform provided by us (and/or by our third party service providers on our behalf) and includes all pages of and all information, material, text, graphics and facilities on the Platform. “Rental Content” means Platform Content which has been rented by a Member and is available for viewing for a specific time period. “Festival Partner” is a body working in association with IFI to present Irish film material in cultural contexts within defined geographic territories.
“The Festival” is the presentation of a programme of work by the Festival Partner in association with IFI on the IFI International platform for a limited period, in a defined geographic territory.

2. Acceptance of Terms

These terms form the basis on which you agree to use IFI International to rent films from The Festival. These terms represent a legally binding agreement between you and the festival, with the IFI acting as a processor of this transaction. By using the Platform (which includes accessing the Platform, creating an account, and/or buying or renting any Platform Content), you accept these terms and agree to abide by them.

3. Your statutory rights

Nothing in these Terms affects your statutory rights as a consumer, or excludes or limits our liability for fraud, or for death or personal injury resulting from our negligence, or for any other liability which we cannot exclude or limit under law. If you have any comments, questions or complaints about this Platform or any aspect of our services please contact contact the festival you are viewing via their festival page. A list of festival customer support addresses can also be found here (insert overall customer support page link)

4. Use of the Platform

The Platform permits you rent our Platform Content for your personal use in accordance with these terms, including any terms specific to particular Platform Content. To rent Platform Content you must be 18 years old. You agree not to use or attempt to use the Platform from outside the specified territory assigned to film content. We use geo-filtering / geo-blocking technologies to verify your compliance and prevent access outside this territory. You are responsible for ensuring that all persons who access the Platform through your internet connection are aware of these terms and that they comply with them.

5. Technology Requirements

You are responsible for making all arrangements necessary for you to access IFI International including ensuring you employ technology capable of utilising the Platform. Use of the Platform requires Compatible Devices, certain software (fees may apply) and internet access. Use of IFI International may be affected by the performance of these factors and these requirements are subject to change at any time. We will use reasonable endeavours to give you notice of any changes. The system requirements are detailed in the Help page. You acknowledge that IFI International may not work on all Compatible Devices set out above, particularly older devices, browsers and/or operating systems. High-speed internet access is strongly recommended.

6. Purchase and Payment

To use IFI International you must become a Member and you must agree to these terms. Once you have become a Member you can rent Platform Content. The fees to rent Platform Content are specified on the Platform and will be indicated to you before you confirm payment. Fees will be calculated in currency of The Festival territory. Fees are subject to change from time to time without notice. Once you have submitted your order for the rental of any Platform Content you will not be able to cancel your order. Payment processing for renting Platform Content is handled by a third-party payment gateway provider. When renting Platform Content you will need to enter your credit card details into the payment system before you are able to view the Platform Content. All payments via this system are processed using SSL (Secure Socket Layer) protocol, where sensitive information is encrypted to protect your privacy. If you suspect there has been a fraudulent credit card transaction recorded in respect of IFI International you must contact The Festival directly to resolve your complaint. The IFI accepts no liability for any losses you may incur as a result of any breach of terms either by yourself or by our third-party payment provider.

7. Member Accounts

Some important details about your Member Account:
- Don’t reveal your account information to anyone else;
- You are solely responsible for maintaining the confidentiality and security of your Member Account and for all activities that occur on or through your Member Account;
- You agree to immediately notify IFI of any security breach of your Member Account;
- IFI shall not be responsible for any losses arising out of the unauthorised use of your Member Account;
- If you create a Member Account and/or use IFI International on someone else’s behalf, you warrant that you have that person’s authority to do so. You also accept all liability and the consequences for any breaches of these terms resulting from any unauthorised activity you conduct. You shall not access or attempt to access a Member Account that you are not authorised to access. You agree to provide accurate and complete information when you become a Member, and as you use, IFI International and you agree to update such information to keep it accurate and complete.

8. Renting Platform Content

Platform Content is available to Members to rent for streaming via IFI International. Platform Content is only available within Ireland. The Platform Content will be available to you to start viewing on Compatible Devices upon successful payment for the Platform Content and subject to the speed of your internet connection and as follows:
- Rental Content will be available for you to view immediately from payment of the rental fee for the period of time specified on IFI International.
- You may pause and rewind the Rental Content. Stopping, pausing, or restarting Rental Content does not extend the available time for viewing. You may discontinue your viewing and resume later.
- Rental Content may be viewed for an unlimited number of times during the rental period.

9. Privacy

Your privacy is important to us. Please see our Privacy Statement (which forms part of our Terms of Use) for details about what information we collect and how we use and protect it.

10. Platform Service and Availability

We may modify, suspend, or discontinue the Platform or any Platform Content at any time with or without notice to you. We will not be liable for any unavailability of the Platform or of any Platform Content if you have breached any of these terms or for any unavailability beyond our control. If you have paid for Platform Content but we have failed to make it available to you, then our liability for any such unavailability will be limited to the purchase price for that Platform Content.

11. Rules of Use

You shall use the Platform and the Platform Content strictly in accordance with these terms. You will be authorised to use Platform Content only for personal, non-commercial use. You may not make any Platform Content available for any commercial purpose, educational purpose or any other purpose not expressly authorised in these terms. You agree not to violate, circumvent, reverse-engineer, decompile, disassemble, or otherwise tamper with any of the security technology related to the Platform and the Platform Content for any reason, or to interfere with, remove or alter any digital rights management information on the Platform or the Platform Content, or to attempt or assist another person to do so. You must not abuse or misuse the Platform by attempting to compromise the service by employing technologically harmful means or material. You will not use the Platform for any purpose which is unlawful, not authorised by us or otherwise conflicts with these terms. Your use of the Platform may be monitored and controlled by IFI or its service provider for compliance purposes at any time.

12. Third Party Material

Some information contained in the Platform may link you to sites that are not owned or under the control of The Company. The Company assumes no responsibility or liability for the content of those sites or otherwise for any third-party material that may feature on the Platform.

13. Objectionable Material

We aim to include rating information when available for all Platform Content on advice from Festival Partners. You may personally consider some Platform Content to contain offensive, indecent, or objectionable content and some Platform Content may also contain explicit material. Subject to applicable censorship laws the Platform provides Platform Content at your sole risk and IFI shall have no liability to you for material that you may consider to be offensive, indecent, or objectionable. Some Platform Content may be sold on an age restricted basis. It may be unlawful for you to knowingly purchase some Platform Content if you don’t meet the minimum age requirement. In purchasing Platform Content we rely on your agreement that you are old enough to legally purchase the particular Platform Content. If we have reasonable grounds to believe you are not old enough then we may cancel your Membership.

14. Intellectual Property

The Platform and the Platform Content contain information and material that is owned by IFI and/or its licensors and/or service providers and Festival Partners, and is protected by applicable intellectual property and other laws, including those relating to copyright. IFI reserves for itself and such third parties all such rights in all jurisdictions throughout the World. You must not (and must not permit others to) authorise or assist any other person to remove or interfere with any copyright notices contained in any Platform Content. We take infringement of our copyright (and that of our licensors and service providers) seriously. You must:
– only use the Platform Content and related information and materials in the course of using the Platform in compliance with these terms and not for any other purpose;
– not download, upload, copy, reproduce, communicate to the public, transmit, publish, broadcast, modify, manipulate, rent, lease, loan, sell, distribute, or create any derivative works of any Platform Content or any part of it;
– not copy, reproduce, modify or manipulate any part of the Platform and/or Platform Content in any manner;
– not exploit the Platform or Platform Content in any unauthorised way whatsoever.
We reserve all rights and remedies available to us to prevent any infringement of intellectual property we or our licensors or service providers own that is comprised in the Platform or Platform Content. IFI’s trade marks, service marks, graphics, and logos used in connection with the Platform are the intellectual property of IFI. Other trade marks, service marks, graphics, and logos used in connection with the Platform or with Platform Content may be the trade marks of their respective owners. You are granted no right or licence with respect to any of the aforesaid trade marks and any use of such trade marks.

15. Termination

We may:
– terminate the agreement created between you and IFI pursuant to these terms; and
– suspend access to the Platform (or any part thereof) or any Platform Content at any time without notice.
Provided you are not in breach of these terms, on advice from the Festival Partner, we will reimburse you for any Platform Content you have successfully paid for but has not been made available to you in accordance with clause 7 at the time of termination or suspension. Reimbursement will only be made on authorisation from the Festival Partner. We will not be liable if for any reason the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Platform or to Platform Content. We have the right to disable any Membership at any time, if in our opinion you have failed to comply with any of these terms. You may cease to use the Platform at any time.

16. Disclaimer

Your use of the Platform is at your own risk. IFI does not guarantee, represent or warrant the uninterrupted or error-free use of the Platform and shall not be liable for any loss arising from such events including but not limited to loss, corruption, attack, viruses, interference, hacking, or other security intrusion or any other factors beyond IFI’s and/or its licensors’ and/or its service providers’ reasonable control, including but not limited to the nature of your Compatible Device or internet connection. To the extent permitted by law, the Platform and the Platform Content are provided by The Company without warranties or guarantees of any kind, other than the statutory protection afforded to you by applicable legislation.
User names and passwords
You are responsible for any use of your username and password, and you must keep them confidential. If you become aware of any unauthorised use of your password, you must change your password by visiting the registration page of this Website.
Online Ticket Purchases
There are no rights of refund or exchange and you acknowledge that the cancellation rights contained in the European Communities (Protection of Consumers in Respect of Contracts made by means of Distance Communication) Regulations 2001 (as amended) do not apply to the services we offer.

17. Limitation of Liability

IFI’s liability shall be limited as set out in these terms and otherwise to the amount of any liability that may arise under any applicable legislation and solely in respect of the failure to comply with any guarantee corresponding to IFI’s supply of goods or services relating to the Platform or any Platform Content. IFI expressly excludes any liability for any direct, indirect or consequential loss or damages incurred by any user in connection with the Platform or in connection with the use, inability to use, or results of the use of the Platform.

18. Waiver and Indemnity

You agree to indemnify and hold IFI, its directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of your breach of these terms and your use of the Platform. IFI reserves the right to take any action we believe necessary to recover any sums you owe us. You agree that, in such circumstances, you will be liable for all costs and expenses incurred by us including, but not limited to, legal fees, collection fees, arbitration costs and court costs.

19. Miscellaneous

These terms constitute the entire agreement between you and IFI regarding the Platform. If any part of these terms is held invalid or unenforceable the remaining parts of these terms shall remain in full force and effect. Our failure to enforce any right or provisions under these terms will not constitute a waiver of such provision or any other provision. We will not be responsible for failure to fulfil any obligation due to causes beyond our control. We may notify you with respect to the Platform by sending an email message to your Member email address. Notices shall become effective immediately when issued by us.

20. Governing Law

These terms and your use of the Platform and Platform Content are governed by the jurisdiction where IFI is based for any claim or dispute relating in any way to your use of the Platform.